First time manager training
Promoted into leadership with zero training? You’re not alone.
Most first-time managers are great at the job they were doing before.
They worked hard, got results, and now… they’re in charge.
But leading people is a whole different ball game.
Suddenly, they’re expected to:
- Give feedback that lands
- Deal with conflict calmly
- Motivate others (even when they’re struggling themselves)
- Set the tone and hold people accountable
And yet no one shows them how.
That’s where first time manager training comes in.

What do new managers actually need?
Spoiler alert, It’s not a ten-module e-learning course full of corporate buzzwords.
Most new managers need someone to:
- Break it down simply
- Show what “good” looks like
- Let them practise without pressure
- Build their confidence bit by bit
Real leadership isn’t about sounding like a manager,
It’s about showing up with clarity, consistency and calm, even when things feel messy.
And those skills can be learned.
The most common struggles for new managers
In our leadership workshops, the same challenges come up again and again:
- “I feel awkward giving feedback.”
- “I’m not sure how to have difficult conversations.”
- “I’m doing everything myself because it’s easier than delegating.”
- “I don’t want to come across as bossy.”
Sound familiar?
You can read more about these communication struggles in our post on soft skills leadership training, it’s often the missing piece for first-time managers.
What does good first time manager training look like?
It’s practical,
It’s people-first,
And it meets managers where they are.
At Groberri, we run leadership training workshops for companies that are tailored to real-life challenges, especially for those stepping into leadership for the first time.
We don’t use PowerPoint lectures or roleplay games,
We create safe spaces to build confidence, have honest discussions, and practise the soft skills that make a big difference.
Next steps for building stronger managers
If you’ve got team leaders or supervisors who’ve been promoted without support, don’t leave them to figure it out alone.
They don’t need a full-blown leadership programme,
They need a course that’s built for where they are, and where they’re going.
You might also find our post on leadership training for supervisors and team leaders helpful, especially if your managers are running shifts or leading frontline teams.
Want to help your first-time managers thrive?
Check out our leadership training workshops for companies, or get in touch for a quick call to see how we can help.